Customer Information Management
The management and use of individual customer information is a key element of electric power supply services. In addition to understanding general customer information and power consumption trends, we also offer a menu of options (e.g. switching batch application function, automatic billing calculation, etc.) that can help reduce your workload.
End-user electricity usage management
Our CIS service enables new electricity retailers to centrally monitor the amount of electricity consumed by their end users and includes a dashboard function that displays the data in an easy-to-understand format. This service improves efficiency in confirming power usage and reduces errors when responding to inquiries and billing.
Customer website
We provide a website for individual customers to check their monthly electricity usage and bill amount. The information can be displayed in graphs allowing your customers to easily grasp and compare their monthly electricity usage and increasing their awareness of power saving. Customers can check their data at any time from their PC or smartphone—addressing the needs of customers who are concerned about overuse of electricity.
Switching support
The entire switching process, from customer registration to application, can be done in one go—helping lighten your paperwork burden, enabling you to complete complex tasks with outstanding efficiency, and helping reduce errors.